Carers Allowance

Carers Allowance Call Connection Service


Calls Cost 7ppm + Network Access Charge
Monday to Thursday, 8:30am to 5pm
Friday, 8:30am to 4:30pm

Get Carers Allowance Call Records Free

One added benefit of calling the Carers Allowance Contact Number is that all calls are logged and the call details logged in our system. This does not include any private information or a recording of the actual conversation but details like phone number called from, phone number called, date, time, duration etc. There are a number of situations when you might need independent 3rd party evidence that you actually made the call. As part of our service we offer this 100% free. Simply fill in the “Get Call Records” form and we’ll be in touch. If you do not want to use the call logging service please dial: 0800 731 0297.

Carers Allowance Information

Using our service you can call the customer service team to make a new application for Carer’s Allowance. This is available if you care for someone at least 35 hours a week and they get certain benefits. You could get up to £62.70 a week in benefits for this. A lot of people don’t realise that you don’t have to be related to, or live with, the person you care for in order to claim carers allowance. However it’s worth noting that you will not get paid extra if you care for several people.

By calling them you will be able to confirm the latest payment rates. You can also use this number if you wish to report that you are no longer caring for an individual. It is recommended that you call their helpline before applying because Carer’s Allowance can affect the other benefits that you and the person you care for get. For example, you will have to pay tax on it if your annual income is over the Personal Allowance. You will also get National Insurance credits automatically for each week you do.

Services available when you call:

  • General Enquiries
  • Payment information
  • Appeal against a decision to reduce your Carer’s Allowance
  • Complaints
  • Cancelling your benefits

If you need to call the Carers Allowance phone number then might offer you a cheaper alternative to the premium rate contact numbers being provided on other websites. Our Carers Allowance contact number will connect you directly to the main customer services team with no delays or hassle.

Carers Allowance Address

Carers Allowance Unit
Mail Handling Site A
WV98 2AB

To call Carers Allowance without using our call logging service simply call: 0800 731 0297